| | |
| Can I make the Craig | Are free shuttles supplied from |
| reservation by phone? We | the airport to the hotel? Some |
| would be happy to help you | hotels do offer free shuttle |
| make any Craig hotel | services from the airport but not |
| reservation by phone. You can | all. Please verify this information |
| call our toll free number between | on the property information |
| the hours of 8 a.m. to 10 p.m. | page, if this is import to you. |
| Monday through Friday (CST). | |
| 11 a.m. to 6 p.m. Saturday and | What do I do with questions |
| Sunday. | concerning previous |
| | reservation? Please fill out our |
| How can I be sure information | "Customer Support and |
| about my credit card is secure? | Feedback" request form. |
| We use secure-socket-layer | Include your previous |
| (SSL) encryption, the standard | reservation amount and the |
| encryption on the Internet. This | reservation confirmation number |
| type of encryption allows you to | along with your questions. We |
| feel confident and secure about | will contact you within 24 hours. |
| supplying personal and credit | |
| card information. | Can I contact someone to help |
| | me? Yes. We have tried to |
| Can I book the reservation to | answer most questions with our |
| stay tonight? Some hotels | frequently asked questions |
| accept reservations until 3:00pm | sections. If youd like to talk with |
| on the arrival day. Only hotels | one of our knowledgeable |
| that follow this policy will show | customer service |
| when the today's arrival date is | representatives please call our |
| typed into the search form. | toll free number between the |
| | hours of 8 a.m. to 10 p.m. |
| Is there a minimum age | Monday through Friday (CST). |
| requirements to reserve a | 11 a.m. to 6 p.m. Saturday and |
| room? A minimum age of 18 is | Sunday. |
| required by most hotels to book | |
| a room. Some require the | Are taxes included in the rates? |
| guest(s) be 21. These | Taxes are figured and |
| requirements and other | displayed into the final payment |
| amenities information on the | screen. See rate details for |
| property "Detail" pages. | taxes for each day. |
| | |
