| | |
| Can I make the Buffalo Grove | How will I know when my |
| reservation by phone? We | reservation is confirmed? Our |
| would be happy to help you | confirmation number displayed |
| make any Buffalo Grove hotel | immediately upon successfully |
| reservation by phone. You can | making your reservation. Our |
| call our toll free number between | systems work behind the |
| the hours of 8 a.m. to 10 p.m. | scenes to email you the final |
| Monday through Friday (CST). | confirmation number. |
| 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | How much is the charge for |
| | more than two people per |
| How can I be sure information | room? Different policy are |
| about my credit card is secure? | established by each hotel |
| We use secure-socket-layer | regarding multiple guests per |
| (SSL) encryption, the standard | room. Our booking engine |
| encryption on the Internet. This | technology allows for display of |
| type of encryption allows you to | the appropriate rate for your |
| feel confident and secure about | room when the number of adults |
| supplying personal and credit | is selected. |
| card information. | |
| | Can you give driving directions? |
| Can I book the reservation to | Yes, click the map link |
| stay tonight? Some hotels | displayed on the property |
| accept reservations until 3:00pm | "Detail" page. This informative |
| on the arrival day. Only hotels | map will give you the main cross |
| that follow this policy will show | streets and address. Click the |
| when the today's arrival date is | tab: "directions", type in your |
| typed into the search form. | address and click "submit". A |
| | detailed list of where to turn and |
| Is free breakfast available? | how many miles will be |
| Some hotels offer free breakfast | displayed. |
| with each room night booked. | |
| This information can be found | How do you book a room for |
| on the property information | someone else? You can us our |
| "detail" page for your specific | system to book a room for |
| property. | someone else. Make sure you |
| | include that persons |
| Are free shuttles supplied from | information as the guest. You |
| the airport to the hotel? Some | can have a different person |
| hotels do offer free shuttle | paying with their credit card than |
| services from the airport but not | the name and address of the |
| all. Please verify this information | guest staying in the room . |
| on the property information | |
| page, if this is import to you. | |
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