| | |
| Can I make the Fairmont | Is there a minimum age |
| reservation by phone? We | requirements to reserve a |
| would be happy to help you | room? A minimum age of 18 is |
| make any Fairmont hotel | required by most hotels to book |
| reservation by phone. You can | a room. Some require the |
| call our toll free number between | guest(s) be 21. These |
| the hours of 8 a.m. to 10 p.m. | requirements and other |
| Monday through Friday (CST). | amenities information on the |
| 11 a.m. to 6 p.m. Saturday and | property "Detail" pages. |
| Sunday. | |
| | "Internet hot deals", what is it? |
| How can I be sure information | We work directly with many |
| about my credit card is secure? | hotels to provide the lowest |
| We use secure-socket-layer | possible rates available on the |
| (SSL) encryption, the standard | Internet. In most cases, these |
| encryption on the Internet. This | rates are lower than all other |
| type of encryption allows you to | online websites. These are |
| feel confident and secure about | designated with a "hot-deals" |
| supplying personal and credit | link and are listed first for search |
| card information. | performed by destination city. |
| | |
| Can I book the reservation to | Can I contact someone to help |
| stay tonight? Some hotels | me? Yes. We have tried to |
| accept reservations until 3:00pm | answer most questions with our |
| on the arrival day. Only hotels | frequently asked questions |
| that follow this policy will show | sections. If youd like to talk with |
| when the today's arrival date is | one of our knowledgeable |
| typed into the search form. | customer service |
| | representatives please call our |
| How will I know when my | toll free number between the |
| reservation is confirmed? Our | hours of 8 a.m. to 10 p.m. |
| confirmation number displayed | Monday through Friday (CST). |
| immediately upon successfully | 11 a.m. to 6 p.m. Saturday and |
| making your reservation. Our | Sunday. |
| systems work behind the | |
| scenes to email you the final | Can I change my hotel after |
| confirmation number. | booking? Yes. By canceling |
| | your previous reservation and |
| Is free breakfast available? | booking a new reservation. |
| Some hotels offer free breakfast | Also, you can call one of our |
| with each room night booked. | friendly customer service |
| This information can be found | representatives at our toll free |
| on the property information | number, between the hours of 8 |
| "detail" page for your specific | a.m. to 10 p.m. Monday through |
| property. | Friday CST, 11 a.m. to 6 p.m. |
| | Saturday and Sunday. |
| | |
