| | |
| Can I make the Los Gatos | Is there a minimum age |
| reservation by phone? We | requirements to reserve a |
| would be happy to help you | room? A minimum age of 18 is |
| make any Los Gatos hotel | required by most hotels to book |
| reservation by phone. You can | a room. Some require the |
| call our toll free number between | guest(s) be 21. These |
| the hours of 8 a.m. to 10 p.m. | requirements and other |
| Monday through Friday (CST). | amenities information on the |
| 11 a.m. to 6 p.m. Saturday and | property "Detail" pages. |
| Sunday. | |
| | Can I change my hotel after |
| How can I be sure information | booking? Yes. By canceling |
| about my credit card is secure? | your previous reservation and |
| We use secure-socket-layer | booking a new reservation. |
| (SSL) encryption, the standard | Also, you can call one of our |
| encryption on the Internet. This | friendly customer service |
| type of encryption allows you to | representatives at our toll free |
| feel confident and secure about | number, between the hours of 8 |
| supplying personal and credit | a.m. to 10 p.m. Monday through |
| card information. | Friday CST, 11 a.m. to 6 p.m. |
| | Saturday and Sunday. |
| Can I book the reservation to | |
| stay tonight? Some hotels | Do I pay for the entire |
| accept reservations until 3:00pm | reservation amount or do I just |
| on the arrival day. Only hotels | make a deposit to hold the |
| that follow this policy will show | room? It depends on the room |
| when the today's arrival date is | you book. Some of our partners |
| typed into the search form. | require just a $5.00 room night |
| | deposit to hold your room while |
| Is free breakfast available? | others require a full payment for |
| Some hotels offer free breakfast | the room at the time of your |
| with each room night booked. | reservation. Please refer to the |
| This information can be found | amount displayed on the |
| on the property information | confirmation page to see what |
| "detail" page for your specific | your credit card will be charged |
| property. | upon making the reservation. |
| | |
| Are free shuttles supplied from | Are taxes included in the rates? |
| the airport to the hotel? Some | Taxes are figured and |
| hotels do offer free shuttle | displayed into the final payment |
| services from the airport but not | screen. See rate details for |
| all. Please verify this information | taxes for each day. |
| on the property information | |
| page, if this is import to you. | |
| | |
