| | |
| Can I make the Indian Wells | Are free shuttles supplied from |
| reservation by phone? We | the airport to the hotel? Some |
| would be happy to help you | hotels do offer free shuttle |
| make any Indian Wells hotel | services from the airport but not |
| reservation by phone. You can | all. Please verify this information |
| call our toll free number between | on the property information |
| the hours of 8 a.m. to 10 p.m. | page, if this is import to you. |
| Monday through Friday (CST). | |
| 11 a.m. to 6 p.m. Saturday and | How much is the charge for |
| Sunday. | more than two people per |
| | room? Different policy are |
| How can I be sure information | established by each hotel |
| about my credit card is secure? | regarding multiple guests per |
| We use secure-socket-layer | room. Our booking engine |
| (SSL) encryption, the standard | technology allows for display of |
| encryption on the Internet. This | the appropriate rate for your |
| type of encryption allows you to | room when the number of adults |
| feel confident and secure about | is selected. |
| supplying personal and credit | |
| card information. | What do I do with questions |
| | concerning previous |
| Is free breakfast available? | reservation? Please fill out our |
| Some hotels offer free breakfast | "Customer Support and |
| with each room night booked. | Feedback" request form. |
| This information can be found | Include your previous |
| on the property information | reservation amount and the |
| "detail" page for your specific | reservation confirmation number |
| property. | along with your questions. We |
| | will contact you within 24 hours. |
| Can I book the reservation to | |
| stay tonight? Some hotels | Are taxes included in the rates? |
| accept reservations until 3:00pm | Taxes are figured and |
| on the arrival day. Only hotels | displayed into the final payment |
| that follow this policy will show | screen. See rate details for |
| when the today's arrival date is | taxes for each day. |
| | |
